Shipping Information
All tiles are made to order by hand.
Lead Time:
I am a one-woman shop, and every tile I create is handmade with care and attention to detail. The ceramic process is a slow and thoughtful one, so tile orders typically take about 4–6 weeks to complete and ship. I process orders in the order they are received and appreciate your patience as I craft each piece just for you.
Occasionally, I need to pause taking new orders during extremely busy periods. [Glaze samples] are usually in stock and ready to ship.
Thank you for supporting handmade art! If you have questions about current lead times, [please contact me]. You can also find more information on [my terms and conditions page].
Small orders ship by USPS Ground Advantage or UPS Ground. Larger orders typically ship by UPS ground, unless they are going to Hawaii or Alaska. If you require a different carrier, please [contact me].
Shipping rates for US retail orders:
| decorative tile total | shipping cost |
|---|---|
| $1 - $15.99 | $4.99 |
| $16- $49.99 | $7.99 |
| $50-$99.99 | $10.99 |
| $100 and up | FREE ! * |
Ohio residents only pay 7% sales tax on merchandise total.
* Free shipping for retail US orders of $100 or more. Sorry, no international shipping.
You will get an email with tracking information when your handmade art tiles ship. Feel free to contact Emu Art Tile at any time before, during, and after shipping.
